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Waste Water Removal

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Please note we don’t empty pits or arrange vacuum loaders or drain unblockers.
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Waste not, want not

Want trouble-free pumping of your sewerage and waste water? Here’s how to avoid getting yourself in the poo with our comprehensive do’s and don’ts list.

Residential sewers are essentially small pump stations on personal properties which consist of a heavy-duty pump. Their job is to remove waste water from the property including water from your toilet, kitchen sink, shower, bath and laundry – transferring it to the council sewerage system.

As a general rule, the less unnecessary work your pump has to do when transferring your waste water, the less wear and tear it will endure. No matter what amazing feats your pump manufacturer says your pump can accomplish, if you want it to run at optimum efficiency and have longevity, then regular maintenance and adhering to a few simple guidelines is key.

What not to flush

Sewage pumps can stop working if the wrong materials get caught between the pump housing and the impeller. Fibrous or solid items either wind around the impeller or jam in-between parts to stop the pump and cause a fuse to blow.

The do’s and don’ts when it comes to what to put down your toilet are very simple – don’t flush anything other than toilet paper – that means no sanitary products, no baby wipes and no flushable toilet wipes.

If you have a lot of guests to your home, then be mindful of informing them. No, it’s not always a pleasant topic, but to ensure your pump and systems remains in fit condition, you’ll need to have the conversation.

Human hair can be a major cause of congestion in a waste water system so if you are a long-haired household, removing any excess hair from the bottom of the shower before it goes down the drain is really important.

You may be surprised to hear that excessive bath and shower products can also cause problems by creating a fatty build up in the system and a layer of crust/residue can accumulate and stop the tank float from working properly. The same applies for tipping fats and oils down your kitchen sink.

If you have small children, never underestimate their ability to flush all manner of things down the toilet – toys, pens, facecloths and other plastic or metal objects have all been known to cause problems.

Regular maintenance

We recommend checking your system regularly and ensuring there isn’t a build-up of crust in the tank. A high-pressure hose can easily break this up, and regularly cleaning also helps ensure the system is working at full capacity. Tree roots or woody plant matter can also cause problems if they get into the pit through an opening.

Replacing your sewerage pump is no small job, so doing all you can to avoid this is really important. Regular maintenance, including ensuring the grinder mechanism is checked during your annual service, and making sure what you put down the drain doesn’t cause unnecessary strain on the system is the key.

NO

   Sanitary products

   Condoms

   Wet wipes or flushable toilet wipes

   Dental floss, cotton buds or cotton balls

   Fat or cooking oil

   Excessive bath/shower products

   Excessive hair

YES

Toilet paper