We don’t cut corners on safety or on service

Health and safety isn’t just a ‘tick box’ exercise at All Pumps – we take it seriously. We are equally committed to providing the highest standard of workmanship and service to our customers, and ensuring that every day, on every job our people are safe.

We are a professional company that prides ourselves on not only taking care of our customers but our people too – and that means putting staff safety before everything else. We don’t cut corners on safety or on service. We work to best practice, which means abiding by the law and industry regulations so that the job gets done properly and our people go home safely each day.

Qualifications

We invest heavily in resources and training to ensure we keep up to date in the market place, industry and are working within current legislation. As such, our technicians have the following qualifications;

  • Registered as Electrical Service Technicians
  • Site Safety certified
  • Confined Space certified

Since the legislation changes under the Health and Safety at Work Act 2015 there has been a real drive to make sure unsafe work places and practices are stamped out and there is consistency within the industry. It also means our electricians are personally liable – if they see things they’re not qualified to deal with it is their duty to advise the customer that they aren’t legally allowed to carry out the work.

Safety on the job

Job safety analysis

Before commencing work on any job our electricians assess the site thoroughly for potential risks. It’s not uncommon when there is an electrical fault that the insulation foil under a house and even the earth can become live, along with metal pipes and any other electrical conductor – so it’s vital we do these checks. We are regularly required to sign Electrical Safety Certificates and we can only sign these if in fact the site is electrically safe.

Confined spaces and awkward access

Any time one of our team puts their head and shoulders into a pit this is classified as a ‘confined space’ entry. A second person will be required on the job to monitor gas levels before, during and after the technician is in the pit. This second person is legally responsible for issuing a permit for their co-worker to enter, and this legal document must be date/time stamped.

If there is any situation which makes access potentially difficult for our technician – getting him out or getting himself out should there be an incident, that is classified as ‘awkward access’. Having a second person enables us to have a plan in place for a prompt and safe rescue if required.

If you have hard to reach equipment, we provide quotes to modify access so you avoid the additional costs next time. For example, adjusting the pipe work in a storm water chamber so you can remove the pump without reaching right down to the bottom of the pit.

“I paid for a second man to be on site, and all he did was stand around on his phone!”

Don’t worry, he’s wasn’t checking Facebook. During a confined space entry, our technicians are in constant contact with each other, with the man on the surface recording gas level readings on his phone every minute. This equipment is sophisticated and needs to be regularly calibrated and recharged to ensure it does its job – after all we are talking about people’s lives.

For more information on the legal requirements for working in a confined space visit the WorkSafe website.

Difficult manual handling

Sometimes this is more than just heavy lifting. If pumps or heavy equipment is in a difficult spot and needs to be approached from an awkward angle we may need additional people to help with safe lifting.

Sometimes it’s difficult to know whether we’ll need a second man on a job or not. Any information you can provide us with when you call to discuss your job, the better equipped we will be to decide. 

Equipment

Some of our health and safety charges are around the equipment we are required to use – harnesses and equipment needs to be safety checked and up to date. When working with sewerage much of our protective clothing will need to be disposed of after each use to avoid contamination.