With a warmer than average summer and little significant rainfall, lower tank levels can start to cause problems with pumps.

Low tank water levels are one of the most common causes of pump issues over summer and customers frequently overestimate how much water they’ve actually got in their tanks.

Low tank levels often mean debris builds up at the bottom of the tank and causes pipes to get blocked, with the most common point for blockages at the entry level valve. Once this happens the pump will work harder to try and move the water through. With almost half our callouts over this period we find there is nothing wrong with the pump itself, it has simply cut out to protect itself.

Over summer people tend to use their pumps and water in different ways. For example, filling up the swimming pool and running your pump at full capacity for long periods of time can put pressure on it which it is not used to.

Our technicians are methodical problem solvers and will consider the whole plumbing system when troubleshooting the cause of any issues and will always make recommendations on how to improve the home pressure system.

Weather warnings:

  • Doing half flushes on your toilet may save water, but septic tanks can get clogged
    because the ratio of water to toilet paper isn’t adequate. This is particularly true for
    commercial buildings with water saving toilets.
  • Hardening of the ground around your home can cause old pipework to become
    brittle or move. We’re seeing some customers opting to have suction and delivery
    lines installed above ground as opposed to being buried to avoid this.
  • On lifestyle sections in subdivisions around Coatesville and Dairy Flat where PVC
    piping is prevalent we are starting to see the pipe (which doesn’t respond well to
    UV) becoming brittle with age. Pipework upgrades are a relatively inexpensive way
    to improve pump performance.